Queenstown Lakehouse

12
Max Guests
5
Bedrooms
3
Bathrooms

About this Holiday House

The Lakehouse is an Absolute Lakefront, five bedroom, three bathroom property within walking distance to Central Queenstown! With a Spa pool/Jacuzzi to unwind in at the end of the day and a Jetty to tie the boat to – everything is ready for your holiday! Enjoy the spectacular views.... the house is set amongst mature trees with unobstructed iconic views of Remarkables Mountains and Lake Wakatipu. For biking enthusiasts you're in the right place... 70 plus kilometres of bike tracks link to the track below the house and there is safe storage for bikes. Stroll through the front garden and straight onto the Frankton Walking Track. A leisurely 20 minute walk along the track and through the botanical gardens will bring you into the heart of Queenstown restaurants, bars, cafes and attractions. Should you choose to drive into town, it takes only 3 minutes. The private jetty is right on your doorstep, it's a great place to relax, pack a picnic lunch or enjoy the colors of the sunset sky with a bottle of wine. Fun for the kids to splash around in the summer months, it's also a very special setting for photographs. The interior layout is spacious and comfortable for both large and small groups. The Upstairs level has two bathrooms and three bedrooms with supremely comfortable beds. 2 Bedrooms with Super King Beds plus a double Bunk Bedroom accommodating 4. The Bunk Room beds are all King Single size with high quality pillow top inner sprung mattresses. We provide luxury bed linens, quality feather duvets, electric blankets and plenty of pillows. Downstairs has 1 x Queen Bedroom and 1 x Super King, one with an ensuite. This area also features a second TV Room with a selection of dvds and a Nintendo Wii Game Console. All downstairs areas enjoy the impressive mountain and lake views. Two of the upstairs bathrooms have been recently renovated (May 2016) and feature Italian stone tiles, quality fittings and a rain shower head in the Ensuite. Additional professional photos will be taken after the busy winter bookings. The designer kitchen is well-equiped with granite bench tops, stainless steel appliances and paneled white timber ceilings. Serene decor and oversized sofas in the living room offer the ultimate in relaxation, the curved sofa chairs swivel so you can be part of the conversation or swivel around and watch a multitude of programs on Sky TV, including the Sky Movie and Sports channels. Enjoy high speed internet, unlimited fibre optic internet is available throughout the entire home. Entertain up to 12 guests at the rustic dining table or in the garden seating whilst barbecuing in the courtyard. In the summer months, open the bi-fold doors into the courtyard to create a seamless living space. The hot tub/spa, seating 7 people, sits at the end of the courtyard and enjoys those impressive views. Soak up the morning sun listening to the birds on the upper and lower full-length balconies overlooking the lake and the gardens. During the warmer months remember to pick some fruit from the small orchid of trees in the front garden, apples, plums, pears and apricots are plentiful. A full laundry with washing machine, dryer and tub is accessed just off the kitchen area. Coat racks and ski boot storage is conventionally located in the entry hall. This is a popular and much loved vacation home with wonderfully appreciative feedback from our happy guests. Many reviews have been handwritten into our 'in house guest book' plus many 'on line' reviews across a variety of booking websites. It would be our pleasure to welcome you to The Lakehouse, if we can provide you with any further information please feel free to contact us. A bond equal to one nights accommodation is payable. A bond inspection will be conducted the day of departure and the bond returned within 7 days. Your booking rate includes 3 hours of professional cleaning on departure, any excess cleaning required above this amount, excess rubbish removal or any damages to the property, will be deducted from your bond. The Lakehouse is not available for parties and functions. Check out is strictly 10am to allow for incoming bookings at 3pm. This is a strictly non smoking property Please remove your shoes inside the house Booking preference is for minimum age group above 25+ years, this applies to all members of your group. If you are a younger group and would like to be considered please contact us to discuss. Please note we will request identification upon arrival so please do not misrepresent the age of your group. Booking is valid for the number of guests you have confirmed, regardless of the number of beds available at the property. The Lakehouse accommodates a maximum 12 Guests, additional guests are not permitted. We must sight each individual person staying at the house, if members of your group are arriving at different times, we will visit again upon their arrival to confirm their credentials. Please do not misrepresent the number of guests in your group. Sleeping on Sofas is not permitted. A $500 upholstery cleaning fee will be charged to your bond if any upholstery is slept on. The Lakehouse is not available for parties, functions, stags or hens celebrations. This is a strictly Non-Smoking home. Strictly no curries to be cooked in our home. It is impossible to remove the smell for our incoming guests. Any breach of the above terms will result in a $1000 fine and immediate eviction.

Details and amenities

Child friendly
No pets
Linen provided
No smoking
Accessibility: please enquire
Features
BBQ
Sky TV
Spa pool
Heating & cooling
Air Conditioning
Electric blankets
Heat pump
Kitchen
Dishwasher
Fridge
High Chair
Microwave
Oven
Laundry
Dryer
Iron
Portacot
Washing Machine
Parking
Boat parking
Off Street Parking
Basics
TV
Wifi
Other
DVD
Electric heat
Ensuite Bathroom
iPod Dock
Outdoor furniture
Phone
Toaster

Bed layout

2 Bunk(s), 3 Super King(s), 1 Queen(s)

Reviews

Average Rating: 5
1 total review

Lynley
Nine of us stayed here for 6 nights in September. It was perfect for a large group. There is a downstairs with two bedrooms, ensuite bathroom and sitting area which my family used, another separate area with two bedrooms and a bathroom on the main floor and a fifth bedroom with ensuite bathroom. Everyone slept soundly in very comfortable beds. The living area is big and very comfortable. There is a large table. The kitchen is huge and had everything we needed for self catering. But the best part is the view. From nearly every room the views are unbelievable. You look straight across the lake to the Remarkables. It is absolutely stunning. Marie was delightful to deal with. All 9 of us loved our time here and would definitely recommend The Lakehouse. It is worth mentioning that it is a 5 minute drive to Queenstown shops or a very picturesque but brisk 20 minute walk.

Availability

Rates

Date rangeRatesMinimum stay
7 Jan - 31 Jan $1400 / Night for 12 guests3 Nights
8 Jan - 20 Dec $1400 / Night for 12 guests2 Nights
1 Feb - 20 Jun $1400 / Night for 12 guests2 Nights
21 Jun - 30 Sep $1400 / Night for 12 guests4 Nights
1 Oct - 19 Dec $1400 / Night for 12 guests2 Nights
26 Dec - 8 Jan $1400 / Night for 12 guests4 Nights
Rest of year$1400 / Night for 12 guests3 Nights
7 Jan - 31 Jan
$1400 / Night for 12 guests
Min. stay: 3 Nights
8 Jan - 20 Dec
$1400 / Night for 12 guests
Min. stay: 2 Nights
1 Feb - 20 Jun
$1400 / Night for 12 guests
Min. stay: 2 Nights
21 Jun - 30 Sep
$1400 / Night for 12 guests
Min. stay: 4 Nights
1 Oct - 19 Dec
$1400 / Night for 12 guests
Min. stay: 2 Nights
26 Dec - 8 Jan
$1400 / Night for 12 guests
Min. stay: 4 Nights
Rest of year
$1400 / Night for 12 guests
Min. stay: 3 Nights
THE LAKEHOUSE QUEENSTOWN - TERMS AND CONDITIONS

AGE GROUP OVER 25+ YEARS
Booking preference is for minimum age group above 25+ years, this applies to all members of your group. if you are a younger group and would like your booking to be considered, please contact us. Identification will be requested upon arrival. Misrepresentation of the age of guests in your group will result in a $1000 fine and immediate eviction.

PERSON MAKING THE BOOKING PRESENT FOR STAY
You, as the person making the booking, must be over age 25, must be present and onsite at the property throughout the stay, unless agreed in writing by The Lakehouse Owners.

PERSONS ON BOOKING AND MAXIMUM PERSONS
Bookings must not exceed the maximum number of people specified on the property listing, regardless of the number of beds available at the property. Additional guests are not permitted at the property. Any changes to the booking should be communicated to and agreed by The Lakehouse Owners, in writing, so as to ensure the booking remains valid.
We must sight each individual person staying at the house, if additional guests are arriving at a later time we will visit again upon their arrival to confirm their credentials. Misrepresentation of the number of guests in your group will result in a $1000 fine and immediate eviction.

Should the initial booking request not be accepted due to the number of persons in the group exceeding the maximum allowed on the property and / or the time period, any monies collected from the proposed rental guest will be refunded less the non refundable booking fee of $30 inclusive GST.

SLEEPING ON SOFAS
Sleeping on Sofas is not permitted. A $500 upholstery cleaning fee will be charged to your bond if any upholstery is slept on.


PAYMENT TERMS
The following payments apply for this booking:
• Deposit: 50% due within 24 hours of booking being accepted
• Balance: 50% due 90 days before stay commences

Payment of Deposit:
Once we accept your booking a deposit must be paid AND received by us in order to secure the booking. Your booking will be confirmed upon receipt by us of the deposit. Failure to pay the deposit in time may result in your booking being cancelled and the property being made available to others. Should we cancel a booking of yours due to non or late payment of a deposit then any deposit received by us from you will be refunded in full.

Late payments:
The balance due must be received on or before its due date. If your payment fails to reach us by the due date we may choose to cancel your booking with or without notice to you, and make the property available to others. Cancellation charges apply (see below).

CANCELLATION POLICY
If you need to cancel a booking please let us know as soon as possible.
Should YOU choose to cancel the booking: Our standard cancellation charges apply.
• Cancellation results in a cancellation charge amounting to 50.00% of the total booking charge
• Cancellation within 90 days of the scheduled start of stay results in a cancellation charge amounting to 100.0% of the total booking charge
Should WE cancel the booking due to YOUR NON-PAYMENT: Should any of your payments fail to reach us by their due date we have the right to cancel the booking with or without providing you with notice. Under these circumstances our standard cancellation charges apply.

Cancellation by Owner/Manager
If, due to circumstances beyond our control, the property becomes unavailable or unfit for use, we will notify you as soon as possible and refund your money in full. The Lakehouse Owners, its holiday manager will have any further liability in connection with the unavailability of the property after booking.

BOOKING PERIODS AND MINIMUM NIGHTS
• A booking that includes 25 December must start on or before 24 December and end on or after 26 December.
• A booking that includes 31st December must start by 27 December, when practical, and be for a minimum of 7 consecutive nights. (A booking request for 31 Dec submitted within one week of 31 Dec will be considered for a lower amount of nights).
• A booking that includes any nights from 1 January through 10 January must be for a minimum of 7 consecutive nights and be back-to-back, or leave a gap of at least 5 nights. (If a booking request is submitted after 15 December for stays from 1 January, a 2-night booking may be accepted). A booking from 27 December 2015 should be back to back or leave a minimum gap of 2 nights prior.
• A booking over Labour Weekend, regional Anniversary Weekends, and Waitangi Weekend is for three nights, unless specified otherwise. A booking that includes Easter must be for a minimum of four nights.
• A booking that includes a weekend during the July or September / October school holidays must be for consecutive weekend nights.

Unless otherwise indicated, a two consecutive night minimum stay applies. Reduced nights may be considered within 2 weeks of the Holiday periods.

RENT AND BOND
A Bond equivalent to one night accommodation is charged. holidayhouses.co.nz does not collect the bond, payment must be made directly to The Lakehouse Owner.

The bond will be refunded within seven working days of the end of your stay provided that:
• the property is left neat and tidy and in the same condition in which it was found;
• all rubbish removed from the house and placed in outside bins, any excess rubbish removed from the property.
• no items need repair or replacement; and
• there has been no other breach of the Terms & Conditions of the Booking.

Any charges exceeding the total bond must be paid immediately directly to The Lakehouse owners.

Rates for a Property are valid and applicable at the time of booking, regardless of whether they are subsequently changed. Additional rates may appear under the special conditions of a specific property, which will apply in addition to the nightly rental rate.


OWNER ACCESS TO PROPERTY
The owner may enter the property and the Holiday House at any time to inspect the property and Holiday House should there be any concern for the safety of the property or concern the property is being misused and in breach of the rental agreement.
The owner or his Agent, or Contractor, may at reasonable hours during the day, carry out repairs or other works to the Accommodation or to carry out maintenance of the fixtures and fittings.

KEY COLLECTION AND PROPERTY ACCESS
Please contact your holiday manager at least one week prior to your arrival. A time will be arranged to ‘meet and greet’ to hand over keys and provide you with the relevant information to the property.

Whenever the Accommodation is left unattended, please fasten all locks to all doors and windows to prevent unauthorised access to the Accommodation.


CHECK IN AND OUT TIME
Check in time: 3.00pm Check out time: 10.00am

Check Out is strictly 10.00 am to allow for cleaning before the next booking checks in at 3.00pm. The Cleaners require the house is unoccupied before they enter. If they do not have immediate access, they will charge for any time they are left waiting and this amount will be on-charged to you and deducted from your bond.

Final confirmation of early check-ins and late checkouts will not be available until the day of the arrival or checkout depending on other bookings for the property.

If an early arrival or late checkout is permitted, a surcharge of 25% of the nightly rental rate will be payable. Departures after 5.00pm will be charged a full night's rental.

CLEANING AND RUBBISH
The property must be left clean and tidy and in the same condition in which it was found. Should additional cleaning be required this will be charged to your bond.

The Lakehouse offers a pre-paid house cleaning service throughout your stay at the below rates (+GST):

If you have booked the prepaid cleaning, this is based on the number of hours indicated when you selected the pre-paid cleaning option. Pre-paid cleans are non-refundable. Any unreasonable cleaning and rubbish removal beyond this amount will be charged to you as an additional charge based on the additional time taken. Costs will be deducted from the bond.

Cleaning Rates:
• $40 per hour for standard cleaning, washing, laundering
• $50 per hour for abnormal or unreasonable cleaning and odour removal
• $40 plus tip fees for rubbish and recycling removal

DO NOT WEAR SHOES INSIDE THE HOUSE
Please remove shoes when entering the property. Any carpet stains will be charged a cleaning fee to cover the cost of stain removal by a professional steam cleaning company. $110 charge for the first stain plus an additional $70 per additional stain. This cost will be deducted from your bond.

NO SMOKING
As advertised on the booking website, this is a smoke free home. Absolutely no smoking at all, in any part of the house, the balcony or grounds please. We have to pay our cleaners more to pick up cigarette butts from gardens and lawns. If this is needed after your stay, we will deduct $50 from your bond.
Smoking inside the house will result in a $500 fee being deducted from your bond.

REPORTING A COMPLAINT
Should you have any issues with the property during your stay, you should notify The Lakehouse Owner immediately.

ADDITIONAL SERVICES AND CHARGES
Additional charges (+GST) will be payable as follows:
• $25 for each booking change
• Port-a-cot rental, where available, at a rate of $10 per day or maximum of $50 per week
• High-chair rental, where available, at a rate of $5 per day or maximum of $30 per week
• In the event of keys being lost, the locks must be changed at a cost of $300
• $100 each for lost / damaged Guest Information Folder & Guest Comments Book
• $40 per hour to organise third parties to rectify a situation or $45 per hour if holiday manager has to conduct remedial work themselves at the house to sort out issues arising from stay
• Charges for excessive or unusual services consumed.
• Missing linen at replacement cost
• Handling fee of 14% of the cost of repair or replacement of damaged or missing items
• Debt collection and legal fees incurred in the collection of unpaid charges
• Interest on any overdue accounts at the variable interest rate of Westpac Bank from the due date of the invoice until payment is received.
Costs will be deducted from the bond.

OTHER RULES TO 'RESPECT THE HOUSE’
In addition to anything else stated in these Terms, a breach of the following rules will result in bond forfeiture, possible eviction from the property and/or up to $1,000 being charged per occurrence:
• Parties, events, weddings, receptions, stag / hen festivities without the written consent of the The Lakehouse Owners. Parties includes extra persons not authorised by The Lakehouse Owners.
• Misrepresentation of age group of guests making the booking, ie. a younger group with members under the age of 25, presenting themselves as an older group when making the booking.
• Pitching of caravans or tents on the property without the written consent of The Lakehouse Owners.
• Excess people above the maximum agreed to for the booking, not authorised by The Lakehouse Owners in writing.
• Smoking on the property.
• Abuse, including verbal or physical, of The Lakehouse Owners or its representatives or the neighbours.
• Undue nuisance, offence, noise or danger to the property, neighbours or the local community.
• Use of illegal substances or conduct of illegal activities at the property
• Anything that could invalidate the insurance policy for the property.
• Moving or re-arranging furniture.
• blockages and obstructions all baths, sinks, lavatories, cisterns, drains, gutters, pipes, chimneys and the like;
• Cutting keys for the property.
• Breaking into, or attempting to break into the owners private storage areas.
• Tampering with smoke alarms.
• Booking on behalf of another person without intending to be at the property during the stay.
• Bringing a pet onsite or inside the house.

Should you be evicted from the property, all amounts paid will be forfeited and the holiday manager and/or owner may remain on-site at the property as you ready for departure. In the instance of eviction, a mandatory exit clean will be provided and will be charged at the rate of $40 + GST per hour.

SPA POOL/ JACUZZI - KEEPING THE WATER AT A SAFE LEVEL
You are welcome to use the Spa Pool/Jacuzzi, but please note, guests use any Spa Pool at their own risk. We do all we can to keep the water safe, but on rare occasions, there can be an unseen bacteria build up in a spa.
It is recommended to add a teaspoon of sanitizer per person (stored in the shelf of the pantry), daily when the spa is in use – along with using the ‘dip in test strips’ (to check chlorine and PH etc levels are safe).
If you have any questions or concerns, or the spa is murky and needs the chemicals balanced, please call the Property Manager. This is a health and safety issue – so do not hesitate to call.

SPA – SPA COVER & HEATING
Be careful removing the spa cover. Undo ALL the clips and fold it back, slide it into the holder and gently lift it down the side of the pool. Please do not sit on the spa cover both when it is ON the spa or when it is lifted OFF.
Do not turn the spa off at the wall, only the jets need to be turned off when not in use.
For safety of neighbouring children, please keep the spa locked when not in use.
The spa is surrounded by trees that drop leaves and debris which block the filter so please keep the cover on when not in use.
The spa cools quickly when the lid is left off, causing it to constantly re-heat. If the lid is left off for long periods it draws an enormous amount of electricity therefore resulting in an excessive electricity bill. So please do not leave the lid off when there is no-one in the spa. If the lid is found to be left off whilst not being used a fee of $500 will be deducted from your bond.
If the water gets below the jets, please top it up using the yellow hose. The jets will function at their optimum when the water level is covering them. Please note it is not good for jets to run without water covering them.

SPA - KEEPING THE SPA CLEAN & HYGIENIC
There is a high cost involved in emptying, cleaning out, then re-filling and heating the spa. The next guests will also be unable to use it for a couple of days whilst they wait for the spa to heat again.
Please do not wear sunscreen, fake tan or body lotions when using the Spa.
Please do not drop drinks, food or cigarettes in the water. If the spa is found to be in poor condition that we must empty it, we will on-charge the $400 cost to do this.

SPA - NOISE CONTROL WHILST IN SPA
It seems a bit “out of the way” amongst the trees here. But, be aware the closest neighbor is only about ten metres away. Please do not use the Spa Pool after 10pm in keeping with the Queenstown Management Act for Noise Control.
We tend to talk loudly in a spa over the pumps and bubbles – it is not far from the neighbouring home and their bedroom windows. Also, if you are staying up late to chat with friends and family, please just do so inside after 10pm.

POLICE OR QUEENSTOWN NOISE CONTROL CALL OUTS
If the Police or Queenstown Noise Control, or The Property Manager or Owner,, are called to the house, due to extremely noisy guests, there will be a $500 call-out fee. If this happens twice, we will consider the “terms of appropriate behavior” to be broken and guests will be evicted – without refund. Any loud noise after 10pm is considered in breach of the Noise Control Law.

CONSUMER GUARANTEES ACT 1993
The Consumer Guarantees Act 1993 does not apply as the property is used for business purposes.

RESIDENTIAL TENANCIES ACT 1986
The owner and the renter agree that the term shall not exceed 120 days and this Agreement is not subject to the Residential Tenancies Act 1986.

CONTRACT
These Terms are for the benefit of, and are intended to be enforceable by, the Property owner under the Contracts (Privity) Act 1982.

LIABILITY
Any use of amenities, including such items as spa pools, bikes or fishing rods is entirely at your own risk. The Lakehouse Owner will not be liable for any injury, loss or damage to you or any other person.
In no circumstances will the owner be liable for any consequential damages of any nature, however arising and regardless of whether the owner has been notified of the risk of them. The owner accepts no responsibility for any loss, or damage, to any of the renter's personal belongings at the Holiday House.

The Lakehouse Owner will not pay the Renter compensation for any inconvenience due to work being carried out in the common areas of the Accommodation or neighbouring buildings or due to road works or any other nuisance or annoyance.

You will advise The Lakehouse Owner before your departure of any loss or damage that has occurred at the property during your stay.
You will be responsible for the full costs, including the time of The Lakehouse Owner and its representatives, of repairing or replacing any damaged or lost items.

FORCE MAJEURE:
No liability can be accepted by us if we are forced to change or cancel your booking due to force majeure reasons, which include, but are not limited to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, flood, adverse weather conditions, transportation or any other circumstances beyond our control. If this occurs before your arrival we will do our best to inform you although we are under no obligation to do so, nor are we obliged to pay compensation.

TRAVEL INSURANCE
We strongly advise you to protect yourself and the rest of your party by taking out adequate travel insurance. We will not accept liability should you later find yourselves not to be adequately insured.

ARBITRATION
Should any dispute arise between the owner and the renter which cannot be resolved by discussion between the parties, the matter shall be referred to an arbitrator agreed between the parties, or failing agreement, to an arbitrator appointed by the President at the time of the Arbitrators and Mediators Institute of New Zealand. Any such arbitration is to be carried out in accordance with the provisions of the Arbitration Act 1996 and all decisions will final and binding.


PRIVACY ACT 1993
Information collected by the owner about the renter is used by the owner to determine the credit worthiness of the renter, to operate the Holiday House as a business, and to carry out the owner’s obligations under this agreement. The renter authorises the owner to exchange such information with third parties, including (without limitation) its agents used to manage the Holiday House, credit and debt collection agencies, accountants and lawyers. The renter understands that if the renter defaults on any payment under this Agreement, that default may be listed with a credit and/or debt collection agency. Any information provided to a credit and/or debt collection agency may be made available by that agency to other users of that agency’s services.

Cancellations

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