My partner and I had been looking forward to getting away from everything and relaxing with some peace and quiet. While the house itself was perfectly comfortable with everything we needed, we feel a little more transparency about where the Chalet is located would have been most helpful. If we had known that the Chalet was located right next to the busy Washpen Falls carpark and had public toilets attached to it, we would not have stayed. We ended up having to lock the front door as we had 2 separate people walk straight into the house. The garden which was stated as private, isn’t exactly private. Sitting on the outside table, people in the carpark can look straight at you and we had several people watching us as we were trying to relax. Sitting in the spa during the day and anyone who is using the toilet can look straight at you when they exit. The location of the Chalet is stunning, however during peak holiday season the carpark can be busy.
When we contacted the hosts they were very understanding and agreed with our feedback and said they would update the listing to reflect our experience. Communication with the hosts has been superb. We have been informed they are taking steps to improve privacy and placing improved signage.